Privacy Policy

1. Who We Are

Black Crow Marketing Ltd ("we", "our", "us") is registered in England and Wales (Company No: 16623850), with its registered office at Aura Business Centre, Manners Road, Newark on Trent, NG24 1BS. We act as data controller for personal information collected via our website.

2. What Data We Collect

We may collect the following personal data:

• •Name, email address, and phone number (from contact enquiries)
• •Business name and details (from service enquiries)
• •Usage data including pages visited, time on site, and referral source (via analytics cookies, with your consent)
• •IP address and browser information (for security and analytics)

3. How We Use Your Data

• •Responding to enquiries and delivering our services
• •Sending relevant service communications
• •Improving our website and marketing effectiveness
• •Complying with our legal obligations

4. Legal Basis for Processing

We process your personal data under the following lawful bases: your consent, performance of a contract, compliance with a legal obligation, and our legitimate business interests.

5. Data Retention

Client data is typically retained for 6 years following the end of a contract, in line with UK tax and accounting requirements. Enquiry data that does not result in a contract is deleted within 12 months.

6. Your Rights

Under UK GDPR, you have the right to:

• •Access the personal data we hold about you
• •Rectify inaccurate or incomplete information
• •Erase your data (the "right to be forgotten")
• •Restrict or object to processing
• •Data portability
• •Lodge a complaint with the ICO at ico.org.uk

To exercise any of these rights, contact us at support@blackcrowmarketing.co.uk

7. Cookies

We use cookies on our website. For full details of the cookies we use and how to manage your preferences, please see our Cookie Policy.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at: support@blackcrowmarketing.co.uk